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" Customer service for my webmaster and my end users was paramount in my choosing a provider for my online download sales. SurfNet provided me with a dedicated account representative and they have world class support in my opinion. I have sold my products using a half dozen other providers over the years. SurfNet is top notch!"

- Barry
RPC Productions




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 Fraud Protection Tools

Fraud Protection Tools

Guard Your Business With Our Advanced Fraud Protection

Protecting Your Business

Online fraud is a significant concern for both consumers and merchants. Whether it is from stolen credit cards or identity theft, the repercussions of fraudulent activity can have a big impact on your business and potentially your merchant account.

High chargeback rates associated with credit
 fraud can often result in financial losses through incurred penalties or issued refunds, and they can even affect your long-term ability to take credit card payments.

For instance, if credit card companies determine chargeback rates become too high, they can blacklist your business, preventing it from ever being able to accept credit cards again. Such action could certainly affect your business operations, as well as have a potential impact on any future endeavors.

Merchant Fraud Protection

SurfNet's payment processing solutions include thorough, comprehensive, and advanced fraud protection at no extra charge to help guard your business and minimize your overall exposure to credit card chargebacks.

Through a proven and proprietary pre-authorization scrubbing system that applies more
 than 100 different checks, SurfNet reviews all transactions before the banks or credit card companies ever see them.

In part, this is accomplished

  • A Comprehensive Database – Millions of continually updated records from more than 15 years of historical and current data are referenced;

  • Demonstrated Expertise – More than a decade of successfully managing and mitigating risks for markets that have a history of being aggressive is fully leveraged;

  • Dedicated Staff – Trained fraud specialists proactively address potential issues and work with you to further manage relevant risk factors specific to your business.

By employing these tactics and systems, risk rates are kept below the credit card association's thresholds, fraud is mitigated, and a corresponding effect of maximizing transaction throughput and revenues is realized.

Additionally, SurfNet's Client Risk Team analyzes transactions for any unusual purchasing patterns or suspicious activity, further safeguarding your business and mitigating your risk levels.

The vigilant monitoring practices of this team also extend to the rules and regulations put forth by the
 credit card associations, meaning it's ok if you are not an expert on guidelines. SurfNet is, and you are able to take advantage of our expertise.

Contact Us Today!

If you would like to learn more about SurfNet's Fraud Protection Tools,
please contact us by filling
our Request More Information Form or call us at 1-844-302-1466. 

A member of our team will be happy to answer any questions you may have.