SurfNet Corporation Privacy Statement

Introduction
At SurfNet Corporation, we are committed to protecting your privacy and securing your personal information. This Privacy Statement explains how we collect, use, store, and share your information when you use our services. Our practices are designed to comply with applicable laws and to evolve as technology and regulatory requirements change. By using our services, you agree to the practices described in this statement.

Information Collection
We collect information in two primary ways:

• Directly from you: When you register for our services, you provide information such as your name, address, telephone number, email, credit card data, and other details necessary to establish and maintain your account.
• Automatically: In the course of providing our services, we generate and collect data including your account status, service usage logs, and communications with our support team.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your online experience. Cookies allow us to:

• Record and streamline the information you provide on order forms and other pages.
• Personalize your experience and provide tailored product or service recommendations.
• Monitor site usage and improve our services through internal analytics.

How We Use Your Information

SurfNet Corporation uses your personal information for the following purposes:

• Service Provision: To deliver, maintain, and improve our services.
• Communication: To inform you about your account, important service updates, or changes to our offerings.
• Personalization: To customize your experience and offer products that match your interests.
• Legal Compliance: To comply with legal obligations and enforce our policies.
• Security: To protect the integrity of our network and safeguard our customers.
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Data Security
We implement robust physical, electronic, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Although no security system is infallible, we strive to use industry best practices to secure your data.

Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:

• Service Providers and Partners: Trusted third parties who help us deliver our services or provide related product information.
• Legal Authorities: In cases where disclosure is required by law, to protect our rights, or to safeguard the interests of our customers and SurfNet Corporation.
• Business Purposes: When necessary to provide system updates or new service features that may benefit you.

User Rights and Choices
Most customers can access and update their personal information via their online account portal. If you need additional assistance—such as data deletion or portability requests—please contact our Privacy Officer at privacy@surfmail.net.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we take steps to securely delete or anonymize it.

Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via our website and, where appropriate, by email. Your continued use of our services constitutes your acceptance of any updates.

Contact Us
If you have any questions or concerns regarding this Privacy Statement or our data practices, please contact our Privacy Officer:

SurfNet Corporation Privacy Officer
Email: privacy@surfmail.net