A structured evaluation of client operations, data, and business goals to identify high-impact AI opportunities. This consulting service delivers a roadmap of recommended AI initiatives (e.g. which use cases to tackle first, estimated ROI, required data/tools). It involves stakeholder interviews, process mapping, and an “AI maturity” analysis.
For priority use cases identified, develop a rapid prototype or PoC to demonstrate viability. For example, build a small-scale chatbot on the client’s data, or a pilot predictive model using a sample of their records. This helps the client validate the solution’s value before full investment.
Design, train, and refine machine learning models tailored to the client needs. This could be a predictive analytics model (e.g. demand forecasting, risk scoring) or a computer vision model (defect detection), etc. Leverage existing algorithms or develop custom models where needed.
Many effective AI solutions involve connecting with the client’s current software (ERP, CRM, databases). Offer integration services to embed AI capabilities into workflows – for instance, integrating a chatbot into the company’s website or linking a predictive maintenance model to the factory’s IoT sensor platform. This may involve API development, middleware, or custom coding to ensure seamless data flow between AI components and legacy systems.
Identify tedious manual workflows and implement automation using Robotic Process Automation plus AI. For example, automate an invoice processing workflow by combining RPA (to move files/click buttons) with an AI OCR service that extracts invoice data for entry. This service includes mapping out the process, configuring RPA bots, and incorporating AI services (like document AI or classification models) to handle unstructured data or decision points.
Assist clients in preparing and managing the data needed for AI projects. This includes data cleaning, setting up data pipelines, data storage solutions, and potentially labeling data for supervised learning. With our 30 years of hosting experience, we also offer the ability to set up appropriate data infrastructure (cloud databases, data lakes, or on-premise storage) to support AI workloads.
The AI landscape is filled with platforms and tools (many SaaS or cloud-based). We provide guidance in selecting the right AI software (e.g. a customer service AI platform, or a computer vision service) that fits the budget and requirements. For example, running vendor evaluations, demos, or even negotiating with AI tool providers on your behalf. We provide a complete recommendation report and integration plan for third-party AI tools when building from scratch isn’t needed.
End-to-end project execution to implement approved AI solutions. This covers project planning, agile development iterations, testing, user training, and deployment. Essentially we can be your AI project developer/lead, ensuring the solution meets requirements and is delivered on time. If specialized skills are needed (e.g. UI design for an AI app), we can subcontract or bring on additional help as necessary, but we will act as your one stop shop and take care of those needed items and tasks.
To ensure long-term success, we offer training sessions and documentation for your teams. This can range from executive briefings on “AI for your business” to hands-on workshops for end users or IT staff on using and maintaining the new AI systems. Also advise on change management – helping employees adapt to AI-assisted workflows and addressing concerns (such as fear of job displacement or mistrust of AI decisions).
After deployment, mid-sized businesses may lack specialized staff to maintain AI systems. We offer support contracts for monitoring AI solution performance, updating models as needed (model drift maintenance), and handling any issues. With this, we also provide periodic reviews to identify new improvements or use cases as the client grows. Services here include tuning models, applying software updates, ensuring data pipelines are running, and providing helpdesk support for AI-related queries.
